Shipping & Returns

Shipping

Every order is roasted in small batches and ships fresh, typically within 2–4 business days of your order. We ship via USPS Ground: $8 flat rate,free on orders over $50. You'll receive tracking by email when your order ships.

We deliver within South Carolina only. We roast under South Carolina's Home-based Food Production Law, which allows us to sell direct to you online and by mail, delivered inside the state. If you're outside South Carolina, get in touch and we'll let you know when that changes.

Local pickup

Free local pickup is available in Filbert / York County, South Carolina. Choose pickup at checkout and we'll email you when your coffee is roasted and ready, with pickup details.

Freshness guarantee & returns

Coffee is perishable, so we don't accept returns of opened bags, but if your coffee arrives damaged, stale, or otherwise not right, tell us within 14 days of delivery and we'll replace it or refund you. That's the whole policy: if you're not happy, we'll make it right.

Unopened bags in original condition can be returned within 14 days of delivery for a refund of the purchase price; return shipping is on us if the error was ours.

Questions

Email contact@filbertcoffeeroasters.comand a human (the roaster) reads everything.